Contact us

  • Téléphone

    +1 (438) 357-9555
    +1 (514) 704-9555

  • Courriel

    info@wysignature.com

  • Lieu

    2960 boul chomedey, 102, laval Quebec H7P 0K1, Canada

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Foire aux questions

What if there is an issue with my order?

If there is an issue with your order, please contact us within 72 hours of receiving your package and we’ll be happy to help review the situation.

For more information, please review our Refund Policy.

Can I return customized items?

Because our products are personalized, customized items are generally non-refundable unless there is a production error or defect.

For more information, please review our Refund Policy.

How long does production take?

Our standard production time is typically 2–4 business days, depending on the product and customization requested.

Need your order faster? ✨

You can purchase our Rush Order Service for priority processing, which reduces production time to approximately 1–2 business days.

Combien de temps prend la livraison ?

habituellement traitées dans un délai de 1 à 3 jours ouvrables. Les délais de livraison varient selon l’endroit, mais la plupart des commandes canadiennes arrivent dans les 5 à 7 jours ouvrables après l’expédition.

Do you offer free delivery?

• Montreal & Laval: Free delivery on orders over $150
• Quebec Province: Free delivery on orders over $200
• Other Canadian Provinces: Free delivery on orders over $250

Do you print business logos or uniforms?

Absolutely. We create custom apparel and branded products for businesses, companies, restaurants, construction teams, and events.

Do you offer bulk orders?

Yes! We offer bulk pricing for businesses, teams, events, schools, birthdays, and more.

Can I see a preview before ordering?

Our customization system allows you to preview many products directly on the website before placing your order.

Can I add logos, names, or text to products?

Yes! Most of our products can be personalized with names, logos, text, sleeve prints, and more.

Can WY Signature create a custom design for me?

Absolutely ✨

If you don’t have a design ready, you can add our Signature Design Service to your order and send us your ideas, inspiration, colors, themes, logos, or text.

Can I upload my own design?

Yes! You can upload your own design directly on our website and customize your product exactly the way you want.

Quelles tailles avez-vous ?

Nos t-shirts et sweats à capuche sont disponibles du XS au 3XL, il y en a donc pour tous les goûts. Consultez le guide des tailles sur chaque page produit pour connaître les mesures exactes.

Comment prendre soin de mes vêtements WY Signature ?

pour que vos vêtements conservent leur bel aspect, lavez-les en machine à froid avec des couleurs similaires et séchez-les au sèche-linge à basse température. Évitez l'eau de Javel et la chaleur élevée pour préserver la qualité de l'impression et du tissu.